When it comes to the IT-BPM sector, India is quite favorably positioned due to its inherent geographical advantage, demographic edge, language skills and various initiatives taken by all key stakeholders including central and state governments over the decades.

Frameworks and regulations facilitating the set-up of IT SEZs and STPIs have contributed to the success story of the now behemoth IT-BPM industry in the country. 

The gradual rise of smaller yet significant centres of economic activity is reflected in new setups and expansion announcements by multinationals and government initiatives to champion the case of the potential of IT-BPM hotspots even during the ongoing pandemic.

A multitude of factors, including the migration of skilled talent to their hometowns, is critical in the evolution of tier II and III cities as supplementary ecosystems to already established IT-BPM locations. 

Our report has much more.