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Building a better industrial workplace: key challenges and trends


Defined by a wide range of work settings—from manufacturing plants and fabrication shops to logistics and fulfillment centers—the industrial sector is under increasing pressure to demonstrate good corporate citizenship and positive contributions to their surrounding communities. But meeting these external demands starts with one core concept: creating a better work experience for frontline workers through forward-thinking space strategies, policies and programs.

Let’s take a look at some of the most significant trends impacting industrial work environments today:

1. Minimizing employee turnover to maximize site revenue streams

Maintaining a steady workforce at each site is crucial for industrial companies. A recent survey of manufacturing employers revealed that most incur an average of $20,000 to $40,000 to recruit a skilled frontline worker, but analysts have estimated that the total cost per hire can rise to as much as three to four times the salary for a given role. By retaining skilled workers, companies avoid these considerable costs, minimize disruptions and ensure consistent operational efficiency, maximizing revenue streams at each site.

Industrial companies can better retain staff with a comprehensive workplace strategy that takes into account the full employee experience. Key measures include competitive benefits packages, career and training opportunities and work environments thoughtfully planned for safe and engaging work. Implementing strategies that support a positive work environment where employees feel valued can help reduce turnover.

2. Establishing a consistent employee experience across corporate HQ and all facilities

Because some industrial employees sit in a corporate office while others do manual labor in a warehouse, logistics or manufacturing setting, the day-to-day experience may diverge significantly across roles and facilities. In taking steps to make the total work experience as consistent and equitable as possible for every employee, industrial companies will ensure all staff feel valued, ultimately driving productivity and long-term loyalty.

Businesses can create a cohesive experience using several strategies. Uniform branding applied across facilities can help all employees feel a strong connection to their company’s mission and history. Parity of space types, resources and amenities across facilities is also key; for example, establishing similar wellness or workout facilities in both corporate offices and manufacturing/production plants. Space offerings and policies should demonstrate that the company’s values apply to all employees regardless of role, aligning with a work culture that gives all employees ownership in the success of the business.

3. Facilitating deeper workforce engagement to drive productivity

In any industry, an engaged workforce is a productive workforce. Research has shown that 65% of manufacturing workers feel some sense of disengagement from their job. By creating a more dynamic and rewarding experience that spurs broader participation in company culture, the industrial sector can deepen engagement and enhance productivity.

Strategies should focus on supporting all aspects of employee success. Collaborative spaces and innovation hubs, for example, are not just for tech companies or universities. These spaces also give industrial workers room to contribute ideas, share knowledge and take part in professional development programs. Medical suites and physical therapy stations help reduce fatigue and allow employees to take control of their health at work, balancing the demands of physical labor. Creating reward systems to acknowledge employee contributions is also a worthwhile investment for companies looking to boost performance.

4. Prioritizing employee safety and well-being

Implementing robust health and safety protocols is essential in industrial workplaces, as it not only protects employees but also builds and supports trust, job satisfaction and productivity. Companies today are exploring wider-ranging strategies to holistically support the health and well-being of their frontline workers.

Interior space strategies include allocating areas for managers to facilitate stretching exercises, creating elevated break areas with proper equipment for employees to prepare meals and workspaces with ergonomic furniture. The facility’s exterior and site also offer multiple opportunities for a wellness focus. Large facility footprints easily accommodate creative wellness features such as walking tracks, rooftop gardens and outdoor grills for employee use. Aligned with comprehensive safety and wellness policies that promote regular breaks and healthy movement, these spaces offer frontline workers a diverse range of options for designing their own health-focused experience at work.

5. Utilizing the whole campus to better connect with surrounding communities

Industrial companies can bring noise, traffic and pollution to nearby residential areas. Minimizing these potential drawbacks is central to becoming a good civic neighbor. In concert with spaces that support their workforce, industrial firms can leverage their campuses and facilities to overcome potential disruptions and create stronger connections with surrounding communities.

Design strategies for industrial sites can integrate public parks, walking trails and recreational areas such as sport fields to create a welcoming environment for both local residents and employees to enjoy. Offering event venues for community gatherings, markets or cultural events further strengthens this relationship. Community engagement initiatives, such as collaborations with local schools and universities through educational workshops, can complement these space strategies and demonstrate a commitment to community development.

6. Managing waste and promoting circular economy principles across all sites and facilities

Industrial facilities typically generate large quantities of specialized waste, from the disposal of large-scale equipment to scrap materials. Implementing circular business strategies requires a focus on waste reduction, reuse, repair and recycling across the entire production lifecycle. But industrial companies can push this circular thinking further, applying learnings from individual facilities across all sites and workplaces.

This involves a comprehensive approach to materials, design and waste management strategies across scales. For example, building modularity and flexibility into the design of office furniture, fixtures and equipment can extend their lifecycle, reduce capital expenditures and cut down on waste. Circular construction practices emphasize using non-mixed, recyclable materials, which can be easily disassembled and reused. Strong waste diversion and reuse practices ensure that materials do not end up in landfills and instead are reintegrated into the production cycle. By facilitating an integrated approach to circularity across sites and facilities, organizations can reduce their environmental impact, create alternate value streams and increase their operational efficiencies.

An engaging workplace for a productive workforce

Maintaining an engaged workforce in industrial settings remains the central challenge for companies working to maximize revenue across all sites. Adopting thoughtful space strategies and planning tactics that consider the whole worker and reach beyond traditional space typologies, industrial companies can create workplaces that generate meaningful engagement to support productivity and satisfaction while reducing turnover. Furthermore, by embracing sustainable practices and taking concrete steps to integrate with surrounding communities, industrial companies will both support their own long-term business resilience while creating a positive impact at both local and global scales.

 

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