"Consumer confidence remains suppressed; however, the grocery sector shows strong resilience. The key question remains, how to predict consumer behaviour in the new normal"
"With a significant pandemic-related uptick in grocery spending, strong annual portfolio growth is set to continue, particularly from the value-orientated brands"
"Pure players are rising their markets share as they compete on price and convenience. New technologies are leading to the emergence of new concepts and players"
"Today’s customers expect more from physical stores. One important opportunity arising from this moment is for retailers to rethink their approach to the customer experience in-store"
"The lockdown measures taken to prevent the spread of Covid-19 have had a profound impact on consumer behaviour"