In spite of the growth of online in recent years, physical shops are still the backbone of the retail industry. However, we know that in order to stay relevant retail needs to change, and brands that can create meaningful experiences for customers in their stores will be the ones shaping the market in the future.

In the second episode of the retail takeover, Guy Ruddle and Tiffany Luckett welcome none other than Anya Hindmarch, the eponymous British fashion accessories designer who has put experience front and centre of her brand and her stores. Anya chats to us about what sustainability means to her, how her business has evolved over the years and why she has decided to go back to her roots through the creation of the Village in Chelsea.

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