I have argued against this point for many years, for many reasons. Have I had doubts along the way? Of course. However, the past 10 weeks has convinced me that the role of people in property – more than ever before – is vital.
The property industry as a sector has been slow to embrace technology, with many firms only dipping their toe in the water, but reluctant to dive-in. Perhaps it’s the perceived threat from digital platforms – which enable buyers, sellers and solicitors to complete transactions online in a fraction of the time it would normally take – that has us questioning our relevance.