Research article

Specification – what type of fit-out and facilities must be in the office?

The most important factor in an office workers ideal workplace was the comfort of work area with 92% of the respondents considering this as highly important


For this survey, Savills questioned the office workers on 49 different factors regarding their office space. The top 15 are shown in Chart 5, and Savills have broadly split what office workers consider important into three categories. The commute, the quality of IT infrastructure, and having a variety of space to work in within the building. Occupiers will be concerned with how these factors affect the ability to attract and retain staff and maximise productivity amongst the workforce.

The most important factor in an office worker's ideal workplace was the comfort of work area with 92% of the respondents considering this as highly important. This was followed by the commute to work and the cleanliness of the office. Occupiers and landlords are unable to impact on the financial cost and length of commute for an employee, however, they can impact the factors highlighted in blue and orange in the chart below.

Office workers all have different requirements to ensure high levels of productivity. The ability to personalise a shared desk to an office worker's bespoke requirements could improve their productivity. New technologies could allow greater personalisation of the workplace. This could be as simple as using heated office chairs which could help alleviate some office workers grievances over the temperature in the workplace.

Compared to the last two surveys, security has risen in importance. 77% of respondents place high importance on the security of their office. Landlords and tenants need to ensure that tenants and staff feel safe in their workplace. Technological enhancements have resulted in landlords or tenants being able to install new features to make the office more secure. Facial and finger recognition technologies are a method of restricting entrance to parts of the building. There are examples of buildings in central London using facial recognition technologies to improve security. This trend will continue to grow.

Read the articles within Savills What Works Want Survey below.

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